Intranet Design Case Studies
Every company needs a single source of truth and a home base for employees to find the information they need quickly and easily. This is especially true for remote environments. I’ve breathed new life into intranet sites for a Fortune 50 company and built an intranet from scratch for a globally distributed workforce.
I offer intranet buildout or refresh services, including user surveys, knowledge base audit, site design and editorial, content.
First Intranet for Global Organization
I designed the first-ever employee intranet site for an organization with employees in 20 countries.
Impactful Content Included
Important reminders easily visible on the homepage
Searchable and interactive employee handbook including Human Resources policies and benefits information
Communications hub including monthly all-hands recap/newsletter and archives, CEO messaging, and quarterly talking points
Technology training library
Home page for full-company offsite in Mexico City, providing critical travel and event details led to a 95% “very satisfied” rating for event communications
Process improvement for HR and professional development requests, including integration with Monday.com forms that saved time and improved expense tracking
Complete employee handbook rewrite and redesign in user-friendly, easily searchable digital format
Intranet Redesign & Innovation for Fortune-50 Company
I redesigned this SharePoint intranet site for a 1,700-associate segment at Humana, utilizing associate survey feedback and executive interviews to identify the most needed and desired content.
This is just a selection of the pages included on the site, which saw a 500% increase in traffic after relaunch. Resources on the site included:
Leadership team profiles
Calendar of events
Town Hall recordings, talking points, and conversation starters
News features on leadership speaking engagements
Quick links to most frequently accessed associate experience sites
This work inspired an additional project to create a new associate onboarding guide on this site. It was the company’s only segment-specific onboarding program, including: leadership introduction videos, department overviews, and a step-by-step guide to all aspects of the new hire experience. My team collaborated closely with leadership and piloted the program with a select group, using their feedback to refine the program.
